SUTBOX catches the call the moment it's missed and texts the customer back before they've moved on to the next name on their list.
It runs quietly behind the number you already give customers — you'll never see it, until the moment it saves you.
Mid-appointment, after hours, away from the desk — the reason doesn't matter. SUTBOX sees the missed call the instant it happens.
A genuine, plainly-worded text lands on their phone — not a generic auto-reply — with a way to reach you.
They didn't hang up and try somewhere else — they booked with you. Every catch is logged, so you can see exactly how many turned into real business.
No engineer visit, no app to download. You're using a feature your network already gives you.
From your own handset, type *61* then your SUTBOX number, then #. Every UK network already supports this — O2, EE, Vodafone, Three.
Only calls you don't answer get diverted. Your line behaves exactly as before for every call you do pick up.
Cancel it yourself, any time, from the same keypad — ##61# switches it straight back off.
An illustrative week for a business missing a handful of calls — not a promise, just the arithmetic laid bare.
Six missed calls a week, most of them worth a real job, most of them going to whoever picks up next — that's not a rare week for a busy solo trade or clinic.
SUTBOX doesn't recover every one of them. It gives the customer a reason to wait for you instead of dialling the next name down.
Illustrative example — every business is different, this shows how the maths works, not a guaranteed result.
The exact moment on the other end of that missed call — no auto-reply feel, no bot voice.
Sorry we missed your call. Reply here or tap below and we'll call you straight back.
14:32Measured for real, not estimated — from the missed call landing to the reply reaching their phone.
No dashboard to babysit, no admin panel to learn. Just fewer jobs slipping to the next name on the list.
The same catch-and-text applies round the clock. Genuine emergencies out of hours trigger a spaced alert to whoever's on call.
A standing health check confirms the system is answering every couple of minutes and restarts it on its own if it ever isn't.
Only what's needed to send the text and log the call is kept — never a stand-in for your own customer records.
"A missed call shouldn't cost a customer — that's the whole reason SUTBOX exists. We built it small on purpose, and kept it that way, because the businesses we work with never cut corners either, and neither do we."
Fourteen days, free, no card. If it's not catching anything worth keeping, you've lost nothing finding that out.